Navigating the maze of GDPR, PSD2, PCI DSS and…Article When looking at fraud and security compliance offerings, call centre managers shouldn’t have to compromise and are advised to seek…
Multi-Factor Authentication Guide from PCI Security Standards CouncilDatasheet The intent of multi-factor authentication (MFA) is to provide a higher degree of assurance of the identity of the individual…
Managing risk and compliance in the contact centreArticle The use of data to deliver even more omni-channel targeting can have adverse effects on the customer experience and increase…
PCI History SynopsisInfographic In 2009, Ladbrokes found themselves faced with a new regulatory change. PCI DSS. They thought they could resolve their compliance…
SECURITY AND COMPLIANCE PEACE OF MIND.Brochure The risk of identity fraud and data exposure is on the increase. And when it strikes, the consequences are as…
CUSTOMER CARD DETAILS WORTH SHARING.Datasheet Customer card details taken over the phone pose a growing fraud risk to contact centers. On Demand by TrustCall minimizes…
Feeling cornered by acronyms? We’ll help you navigate the…Whitepaper Navigating the maze of GDPR, PSD2, PCI DSS and AML: Managing risk & compliance in The Contact Centre. For contact…
